"Healthy relationships include both confrontation and appreciation."

I posted a new video to Facebook http://fb.me/DIFz36Kj

Watch an excerpt of a keynote talk given to Seattle business and community leaders. This provides an excellent... http://fb.me/FWobczQl

Watch an excerpt of Susan Scott delivering a keynote about negotiations at the annual Women on Wall Street Conference. http://fb.me/FlFQNEew

I posted 15 photos on Facebook in the album "Fierce Mascot" http://fb.me/FJYSrQtf

Our facebook page was deleted - help us rebuild our new page: http://bit.ly/fiercefacebook

"No plan survives its collision with reality."

Fierce monthly newsletter is now available: http://www.fierceinc.com/in... http://bit.ly/cshjxE

RT @samedayrepair Be prepared to truly listen to what the other is saying, see your conversations as an opportunity to learn - Susan Scott

We may succeed in hearing every word, yet miss the message altogether. http://bit.ly/9RUl3d

@Don_Jacobs How did the Fierce Conversations session go? Do you have a favorite model?

RT @idcoachuk "Slow down the conversation, so that insight can occur in the space between words" Susan Scott | Fierce Conversations

Fierce blog post: Confessions of an Eavesdropper http://bit.ly/9KlwDp

How do you get to "ground truths"? http://bit.ly/aRMzHA

You know you're having a fierce conversation when... http://bit.ly/bh5OCq

You know you're having a fierce conversations when... http://bit.ly/a7oTgc

@SpeakTheCulture How did #astd2010 go for you?

RT @friendlyfollow It’s a fierce, enjoyable read - The Chronicle Herald: Fierce Leadership... http://bit.ly/al4kw4

What does it mean to “come out from behind yourself”? http://bit.ly/9LUzDn

What can happen when we put a lot of pillows around a message? http://bit.ly/dznRiY